Five Star Professional Realtor

Five Star Professional Realtor is pleased to announce Melissa Martin of Southern Homes of the Carolina’s has been chosen as one of Charlotte’s Five Star Real Estate Agents for 2020.

Five Star Professional partnered with Charlotte Magazine to recognize a select group of Charlotte area Real Estate Agents who provide quality services to their clients. Less than 7% of Real Estate Agents in the area were selected.

The Five Star Real Estate Agent award program is the largest and most widely published real estate agent award program in North America. Agents are measured using an objective, in-depth research methodology with significant focus on customer feedback and overall satisfaction. While agents are evaluated on experience and production levels, the foundation of the award is client satisfaction. Real estate agents are awarded based on an in depth research process. Consumers are contacted to rate their real estate agent on ten evaluative criteria including customer service, market knowledge, negotiation, closing preparation and overall satisfaction. Beyond a qualifying client evaluation score, real estate agents are evaluated on objective criteria such as experience, production levels and disciplinary and complaint history.

“I am thrilled to receive the Five Star Award once again this year. It means so much to me because client feedback is at its core. 14 years ago, I first got into real estate to help people make their dreams come true. Every time I put a sold sign on a house or hand new home keys to my clients, I am filled with so much joy. Seeing the smiles on their faces is worth all of the hard work. I wouldn’t want to be doing anything else. I truly love what I do!”